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Thank you for taking the time to share your feedback and reflect on your interview experience. We appreciate your insights and are sorry if any part of the conversation left a negative impression.
To provide some clarity, due to current resource constraints, we've had to prioritise certain marketing channels that align more closely with our immediate business goals. The question asked during the interview was about our current efforts to improve engagement on social media, specifically Instagram. While we haven’t been able to give equal attention to all active social platforms just yet, we are looking for the new executive to help with expanding our social media presence. As soon as the new executive joins and resources grow, social media—including Instagram—will be a key focus of the role, as mentioned in the job description. We apologise if this wasn’t fully clear during the interview.
Regarding the reference to the insurance sector, we don’t operate within that industry, so there may have been some misunderstanding. When we mentioned that some people might find the sector more “dry” compared to other industries, we were specifically speaking about its highly regulated nature, which can present unique challenges in marketing. In our experience, some candidates have found this aspect difficult, so we wanted to better understand how you would feel working in such an environment. If this came across in any way negatively, we apologise, as that was not our intention.
Ultimately, we see interviews as a two-way process, and it’s important that both parties feel the role is a good fit. We highly value honesty and transparency throughout the process to ensure we find the right candidate who will be happy and fulfilled in their role. It seems this may not have been the best alignment, but we wish you all the best in your job search
Best regards, The Loans Engine
