Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      The Cigna Group

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: The Cigna Group reviews | The Cigna Group jobs | The Cigna Group salaries | The Cigna Group benefits | The Cigna Group conversations
      The Cigna Group interviewsThe Cigna Group Disability Claims Manager interviewsThe Cigna Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Alberta Health Services
      3.5★Compensation and benefits
      avatar
      McKesson
      3.7★Compensation and benefits
      avatar
      University Health Network
      3.6★Compensation and benefits
      avatar
      SickKids
      3.7★Compensation and benefits

      Disability Claims Manager Interview

      Mar 8, 2012
      Anonymous interview candidate
      Pittsburgh, PA

      Other Disability Claims Manager interview reviews for The Cigna Group

      Disability Claims Manager Interview

      Oct 4, 2015
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      No offer
      Positive experience
      Average interview

      Application

      The process took 2 days. I interviewed at The Cigna Group (Pittsburgh, PA) in Mar 2012

      Interview

      First things first was the phone interview. There were a couple simple situational questions asked about how I reacted, and after that came the face-to-face interview. Scheduling of the face-to-face occurred within 24 hours of the phone interview, which I appreciated. This involved a 10 minute discussion on the position with one person, and then a second joined and the behavioral part began. They fired off questions following a packet. The questions weren't overly difficult and involved a math problem, "tell me about a time when...", and one difficult question "who do you think is more likely to apply for long term disability: a male or female?". The interviewers made it feel comfortable and non-threatening. Given all that I had heard previously about how difficult their interview process is, I felt that was a simple intellectual challenge. Just be prepared! Spend time thinking about previous situations in your career so that examples easily come to mind. I haven't yet heard back from them (it's only been 2 days and they quoted up to 2 weeks), but I will update this review when I hear more.

      Interview questions [2]

      Question 1

      Who do you think is more likely to file a disability claim: a male or female?
      1 Answer

      Question 2

      You decide a claim should not be paid, yet your supervisor tells you to pay the claim. What do you do?
      1 Answer
      2
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at The Cigna Group (Phoenix, AZ) in Sep 2015

      Interview

      This interview experience was exception. Cigna is one of the largest insurance companies in the nation and their reputation was confirmed with their hiring process. Each person I came in contact with was professional, helpful, and detailed in their explanation of the role requirements. The turn around time was also quite quick once my resume was submitted.

      Interview questions [2]

      Question 1

      Behavioral questions were asked regarding how various scenarios would be handled. Thus emphasizing the importance of customer experience with Cigna. Example question: If you sit down to work and do not know what to do first, how do you respond?
      2 Answers

      Question 2

      Who is more likely to file a disability claim? A 25yr old male or 25yr old female?
      1 Answer
      2

      Disability Claim Manager Interview

      May 29, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at The Cigna Group in May 2015

      Interview

      The initial interview process was a little slow -- I received an email with an assessment test two weeks after I applied online. Other than that, the phone screen and on-site interview were both positive, timely experiences. Be advised that the on-site interview will have behavioral questions, and strange ones at that.

      Interview questions [1]

      Question 1

      -Tell me about a time when you had to make an unpopular decision. -Tell me about a time when you had a conflict with a coworker. -Tell me about a time when you had a disagreement with your supervisor. -Tell me about a time when you traded with a coworker in order to get their help. -Tell me about a time when you had to quickly adapt to a new software.
      Answer question
      3

      Disability Claim Manager Interview

      Nov 27, 2012
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at The Cigna Group

      Interview

      I was contacted for a pre-screening interview, which went very well and I was immediately emailed a test to complete for further selection. This test was comprised of both logic reasoning and personality questions. I was then contacted within 24 hours from the initial phone call asking to attend an interview. The interview went well. The first interviewer explained the position and the vision of the company along with the perks of being employed there. This was an informal and friendly conversation. The second person to be on the interview panel was late to the interview as the first interviewer had decided to go ahead and begin my interview. Having previous experience I answered the interview questions knowledgeably and confidently. Many of the questions were standard interview questions, i.e. tell me about a time you and a co-worker did not get along, etc.

      Interview questions [1]

      Question 1

      Tell me about a time when you were unable to solve a problem due to lack of time to complete your tasks and how you resolved it (handled it).
      1 Answer