I applied for a Customer Support position at Telia and overall had a positive interview experience. The recruiter was friendly, professional, and explained the role clearly. The interview process felt organized and the communication was smooth throughout.
The questions were mostly focused on customer service situations, communication skills, and how I would handle different types of customers. The atmosphere was calm and respectful, which helped reduce stress during the interview.
One thing I appreciated was that the interviewer seemed genuinely interested in my background and motivation, rather than just asking scripted questions. The process was straightforward and transparent.
Overall, it was a good experience and gave me a positive impression of the company culture.