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      TDCX

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      Customer Service Associate Interview

      Jun 25, 2021
      Anonymous employee
      Kuala Lumpur
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at TDCX (Kuala Lumpur) in Apr 2020

      Interview

      Persional test - Qa test - english test - mother language test - video test. Its easy and not so difficult if you have good English skill and experience in your field. However, confident is a need

      Interview questions [1]

      Question 1

      What will you do when u have a new task
      Answer question
      avatar
      TDCX response
      4y
      It is wonderful to hear that you had a great application experience. Thank you for spreading the good word about TDCX. Have a great day!

      Other Customer Service Associate interview reviews for TDCX

      Customer Service Associate Interview

      Sep 21, 2023
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at TDCX

      Interview

      1st row - HR then they will send you test in English (C1) and your native language problem-solving skill test. Last row - with team lead, they ask you some questions about customer service and why you choose TDCX Thailand. That’s simple no worry. The company will hire you any way if they have project and need team. If not, good luck!

      Interview questions [1]

      Question 1

      Why you choose TDCX Thailand ?
      1 Answer

      Customer Service Associate Interview

      May 10, 2023
      Anonymous interview candidate
      Kuala Lumpur
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at TDCX (Kuala Lumpur) in May 2023

      Interview

      The hiring process is quite fast takes around a week. However the offer letter given was not transparent on the shift payout and working hours. The salary is below expectation for shifts basis. The recruiter is not professional in terms of accepting the decline decision from candidate.

      Interview questions [1]

      Question 1

      Current jobs scope Your knowledge about the related campaign There will be computerised assessments
      Answer question

      Customer Service Associate Interview

      Apr 7, 2021
      Anonymous interview candidate
      Singapore
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at TDCX (Singapore)

      Interview

      Very professional and interviewers made it comfortable for me to feel encouraged. Also felt that they were keenly interested to know about my achievements in my previous jobs. I appreciated how patient they were as well in letting me describe.

      Interview questions [1]

      Question 1

      tell me about yourself in 5 mins
      Answer question
      avatar
      TDCX response
      4y
      Thank you for taking the time to write! We would love to learn more about how we can improve as a company. Please send us a message on our official social media channels at your convenience so we can chat and discuss your suggestions more.