Does TDCX pay their employees well?

According to anonymously submitted Glassdoor reviews, TDCX employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TDCX. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TDCX?

64% of TDCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TDCX 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TDCX?

Account Specialist (444) , Customer Service Representative (441) , Support Ambassador (255) , Team Leader (168) , Client Service Associate (167) , Customer Service Representative (CSR) (162) , Customer Service (136) , Customer Service Specialist (121) , Digital Marketing Specialist (120) , Customer Service Associate (117) , Community Operations Specialist (104) , Content Moderator (75) , Customer Service Agent (70) , Digital Marketing Consultant (63) , CSA - Customer Service Associate (59)

What are the pros of working at TDCX according to real employee reviews?

"Salary is good and perks" ((in 338 reviews)); "Good culture and HMO ssss" ((in 192 reviews)); "People are great and friendly." ((in 174 reviews)); "good benefit and basic when comparing with other outsourcing company that enroll to a similar project" ((in 172 reviews)); "good working environment and friendly" ((in 143 reviews))

What are the cons of working at TDCX according to real employee reviews?

"Poor management: Probably some of the worst managers I’ve seen in a developed country." ((in 410 reviews)); "No Bonus: It's really bad that you don't give a bonus to people who worked really hard." ((in 81 reviews)); "There is also no career progression which is a major setback for fresh graduates who are keen to learn everything." ((in 51 reviews)); "Toxic Managers" ((in 45 reviews)); "Poor and immature management and leadership." ((in 25 reviews))

What are employees saying about TDCX redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TDCX redundancy and their outlook for job security at TDCX in 2026.

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TDCX

TDCX Reviews

3.5

64% would recommend to a friend

(5,859 total reviews)

Laurent Junique

77% approve of CEO

58% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.7

Work/Life balance

3.5

Culture and values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Senior management

TDCX has an employee rating of 3.5 out of 5 stars, based on 5,859 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDCX employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Jul 1, 2026

Good salary and colleagues, but flawed management affects many

Account specialist

Recommend

CEO approval

Business outlook

Pros

Good salary. Good colleagues. Flexibility for getting leaves.

Cons

A negative aspect was that many colleagues were affected by the flawed management decisions made by top leadership.

3.0

Jul 1, 2026

Supportive colleagues and good pay, but lacking management support

Customer service representative

Recommend

CEO approval

Business outlook

Pros

supportive colleges and attractive base salary

Cons

management and the team leaders could be more invested in helping junior agents

3.0

Jul 1, 2026

Diverse workplace but struggles with management transparency

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

MNC company that involve different race of employee in one company. Great exposure.

Cons

Bad management team, not transparent talk, obey higher ups

Viewing 1 - 3 of 5,859 Reviews

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Jobs at TDCX

ด่วนมาก Customer Support (แอปพลิเคชันสั่งอาหารออนไลน์) ตอบแชท-รับสายให้ข้อมูล

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Customer Support | ตอบแชท-รับสาย (แอปช้อปปิ้งออนไลน์) วุฒิ ม.6 ขึ้นไป

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Customer Service ตอบแชท-รับสายให้ข้อมูล(แอปสั่งอาหารออนไลน์) ระบบ POS

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Call Center (Outbound) | เจ้าหน้าที่โทรประสานงานให้ข้อมเกี่ยวกับรถยนต์ แบรนด์หรู

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Call Center (Inbound) | เจ้าหน้าที่ให้ข้อมูล Application ดูหนังออนไลน์

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TDCX

TDCX Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good salary and colleagues, but flawed management affects many

Supportive colleagues and good pay, but lacking management support

Diverse workplace but struggles with management transparency

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