Does TDCX pay their employees well?

According to anonymously submitted Glassdoor reviews, TDCX employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TDCX. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TDCX?

64% of TDCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TDCX 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TDCX?

Account Specialist (444) , Customer Service Representative (441) , Support Ambassador (255) , Team Leader (168) , Client Service Associate (167) , Customer Service Representative (CSR) (162) , Customer Service (136) , Customer Service Specialist (121) , Digital Marketing Specialist (120) , Customer Service Associate (117) , Community Operations Specialist (104) , Content Moderator (75) , Customer Service Agent (70) , Digital Marketing Consultant (63) , CSA - Customer Service Associate (59)

What are the pros of working at TDCX according to real employee reviews?

"Salary is good and perks" ((in 338 reviews)); "Good culture and HMO ssss" ((in 192 reviews)); "People are great and friendly." ((in 174 reviews)); "good benefit and basic when comparing with other outsourcing company that enroll to a similar project" ((in 172 reviews)); "good working environment and friendly" ((in 143 reviews))

What are the cons of working at TDCX according to real employee reviews?

"Poor management: Probably some of the worst managers I’ve seen in a developed country." ((in 410 reviews)); "No Bonus: It's really bad that you don't give a bonus to people who worked really hard." ((in 81 reviews)); "There is also no career progression which is a major setback for fresh graduates who are keen to learn everything." ((in 51 reviews)); "Toxic Managers" ((in 45 reviews)); "Poor and immature management and leadership." ((in 25 reviews))

What are employees saying about TDCX redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TDCX redundancy and their outlook for job security at TDCX in 2026.

TDCX Reviews

3.5

64% would recommend to a friend

(5,858 total reviews)

Laurent Junique

77% approve of CEO

58% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.7

Work/Life balance

3.5

Culture and values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Senior management

TDCX has an employee rating of 3.5 out of 5 stars, based on 5,858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDCX employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Jul 1, 2026

Good salary and colleagues, but flawed management affects many

Account specialist

Recommend

CEO approval

Business outlook

Pros

Good salary. Good colleagues. Flexibility for getting leaves.

Cons

A negative aspect was that many colleagues were affected by the flawed management decisions made by top leadership.

TDCX Response

11h

Thank you for sharing your perspective and your time being with us. it's great to hear that the salary, colleagues, and flexibilities have brought you a positive experience in TDCX. We understand that leadership decisions can have a significant effect on employees and the overall workplace experience. We'd love a chance to connect with you to learn more about your experience so we can address your concerns appropriately. Please reach out to feedback.global@tdcx.com whenever suits you. By sending us an email to feedback.global@tdcx.com, you agree that you have given TDCX permission to contact you via your email address to address your concern.

3.0

Jul 1, 2026

Diverse workplace but struggles with management transparency

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

MNC company that involve different race of employee in one company. Great exposure.

Cons

Bad management team, not transparent talk, obey higher ups

TDCX Response

11h

Thank you for the time to write. We're glad to hear that the diversity within the company is something you valued. We understand that management and transparency are key factors in the overall employee experience, and these are areas where we recognize we need to continue improving. If you'd like to share your concerns specifically, please do not hesitate to reach out to us at feedback.global@tdcx.com. By sending us an email to feedback.global@tdcx.com, you agree that you have given TDCX permission to contact you via your email address to address your concern.

3.0

Jun 28, 2026

TDCX

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

good pay and good company to work with

Cons

no comments so far and recommended

TDCX Response

2d

Thank you for your positive feedback. We're glad to hear that you have a great experience with us, and your comment have given us more motivation to move forward.

Viewing 1 - 3 of 5,858 Reviews

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TDCX

TDCX Reviews

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Reviews by job title

Good salary and colleagues, but flawed management affects many

Diverse workplace but struggles with management transparency

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