I applied in-person. The process took 2 weeks. I interviewed at T.K. Maxx (Glasgow, Scotland) in Oct 2021
Interview
Sat in a waiting room for alone with a stranger for ten minutes and then a manager came in asking if he applied for “this location” ten minutes later they came back and asked his name another ten minutes and they interviewed him then I had to wait 15 minutes until I was interviewed so I was waiting in a staff room for around 30-35minutes after I was scheduled to be interviewed. Then when I was interviewed I did very well and gave reasonably good answers - until manager was shocked I had to give two weeks notice at my current job as if I could leave my job of three and a half years without a notice. Mostly situational customer service based questions. Y
While the system was easy to use, I found some of the questions unclear and not very reflective of real work situations. It was sometimes difficult to understand what kind of answer was expected.
They asked STAR based interview questions e.g give me a time you worked well in a team. Process was an online assessment and then one interview. Heard back the next day which was quick.
I applied online. The process took 1 week. I interviewed at T.K. Maxx (Merton, South West England, England) in Oct 2025
Interview
Very easy going and informal. Was interviewed by the operations manager and he introduced himself and then asked me to introduce myself. He asked a few questions about experience like "can you give me an example where you made a mistake and resolved it?" and then asked about my availabilty. The staff are super friendly and welcoming
Interview questions [1]
Question 1
can you give me an example where you made a mistake and resolved it?