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      Customer Service Specialist Interview

      Sep 19, 2019
      Anonymous interview candidate
      Birmingham, AL
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Spire (Birmingham, AL) in Aug 2019

      Interview

      The process seem fairly easy...I applied online through a job board site. I was then reached out by email to schedule a phone interview. Once I completed my phone interview was done, I was invited in for the group interview that following week. The group interview was completely different than other interviews I've had. First, we viewed a presentation and overview of what's the company about. Then we were talked through what the group interview is going to be like. We mingled with the leaders, supervisors, and hiring directors. There's about 6-7 tables that you'll go to & be asked 2-3 questions, once time is up, you go to the next table. I thoroughly enjoyed it. We had a moment at the end to ask questions. Then we were then told we would hear back from HR/recruiter as far as the next step to come. I am still awaiting to hear back. I felt pretty good about the interviews. But I have seen from other reviews that Spire is bad at reaching back out to let you know if you were selected or not. Fingers crossed.

      Interview questions [1]

      Question 1

      Name a time that you had to adjust to a change in company policy and how quickly you adjusted to such change.
      Answer question
      6

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