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      Smile Direct Club

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      Shop Manager Interview

      Aug 20, 2018
      Anonymous interview candidate
      New York, NY

      Other Shop Manager interview reviews for Smile Direct Club

      Shop Manager Interview

      Nov 26, 2018
      Anonymous employee
      Nashville, TN
      Accepted offer
      Declined offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Smile Direct Club (New York, NY)

      Interview

      Interview process was standard, interview with recruiter, district manager, regional manager. 1 questionnaire was given which was fairly lengthly and a bit repetitive from questions asked in the interviews. I was offered the position and countered their offer. Then no communication. I sent follow up emails after a week+ I was told they were rescinding the offer and were going in a different direction. This is not a good way to treat a candidate and someone that you offered! Why not just come back and say you couldn't meet the expectations and tell someone you still want them on your team because of their qualifications etc., but that you understand if they cannot make it work? Not impressed!

      Interview questions [3]

      Question 1

      Tell me about yourself and your work background?
      Answer question

      Question 2

      What would you say your management style is?
      Answer question

      Question 3

      How do you motivate a team?
      Answer question
      5
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Smile Direct Club (Nashville, TN) in Nov 2018

      Interview

      The entire process took 3 weeks. I applied through Indeed on 11/5, a recruiter emailed me 11/6 to set up a time to talk about the position and background. Had the initial call on 11/9. After the initial call, the recruiter wanted to schedule a Skype interview. Had the Skype interview on 11/14. She asked about my management style, more about my background and basic situational questions. The Skype interview lasted about 45 minutes. After the Skype interview, the recruiter emailed me to set up a time to have a phone conversation with the district manager. Had the phone interview with the district manager on 11/19 and it was the same questions about my management style, and situational questions. After that, I was scheduled to have a phone interview with the area manager on 11/21. Immediately after the 3rd phone interview with the area manager, I was asked to do another phone interview the same day with the Regional Vice President. The same day, the recruiter, emailed me and asked me to send her 2 references and my most recent paystub so they could make an offer. On 11/26, I was offered the position! Overall, it was a great process and quite quick. There was a lot of great communication.

      Interview questions [3]

      Question 1

      What is your management style?
      Answer question

      Question 2

      How would you deal with a difficult associate?
      Answer question

      Question 3

      What is your 30, 60, 90 day plan?
      Answer question
      7

      Shop Manager Interview

      May 13, 2019
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Smile Direct Club (Dallas, TX) in Apr 2018

      Interview

      I discussed my success in retail management, area management, and development of leadership and talent. Also discussed what ways I reward, praise, and promote teammates. General interview for leadership.

      Interview questions [1]

      Question 1

      Who have you developed into leadership and what steps did you take to achieve this goal with them?
      Answer question
      avatar
      Smile Direct Club response
      7y
      We truly appreciate you taking the time to share.