Approximately two weeks after submitting my resume online I was contacted by the staffing assistant to schedule a phone interview with the internal recruiter. The phone interview seemed to go well and a few days later I was contacted by the staffing assistant to schedule an in-person interview with the hiring executive. When I arrived for the in-person interview the staffing assistant met me in the lobby and was friendly and professional. The in-person interview lasted about an hour and at the time I thought it went well. The questions were all simple and straight-forward, no behavioral questions. I was prepared for tough job-related questions, but there were none. I was asked if I had actually used or purchased anything from their web site (not just looked at it) and that seemed to be very important to them. I left expecting to be called back for a second round. A few days after my interview I was very surprised to receive a form-letter email from the staffing assistant that said “We carefully reviewed your background and experience, and we do not have a position that is a strong match with your qualifications at this time….” The letter also invited me to contact her if I had any questions. I replied to her email asking if she could provide any specific feedback on why I was not a fit and she answered saying she didn’t have that information but she would check and get back to me. I never received a reply, despite follow-up emails to both the staffing assistant and the internal recruiter, and I felt that was rude and unprofessional.