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      Shaman

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      Customer Support Interview

      Oct 14, 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Shaman

      Interview

      El proceso de selección tuvo tres etapas: primero con Recursos Humanos, luego con el equipo de Customer Success, y finalmente con los managers. Fue una entrevista centrada en experiencias y trayectoria profesional, sin presentaciones ni pruebas técnicas, enfocada principalmente en conocer mi perfil y forma de trabajo.

      Interview questions [1]

      Question 1

      Durante la entrevista me hicieron preguntas sobre mi experiencia profesional y sobre mi experiencia en atención al cliente, incluyendo ejemplos de situaciones pasadas, cómo manejo diferentes tipos de clientes y cómo resuelvo incidencias o conflictos de manera efectiva.
      Answer question

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