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      Tech Support Engineer Interview

      Jul 28, 2025
      Anonymous interview candidate
      No offer
      Neutral experience

      Other Tech Support Engineer interview reviews for ServiceNow

      Tech Support Engineer Interview

      May 7, 2024
      Anonymous interview candidate
      Hyderābād
      No offer
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ServiceNow

      Interview

      It's a screening with a bit of tech questions > tech interview > behavioral interview > offer. I failed the tech interview, They showed some code snippets in a screen share to which you have to explain or notice the errors in a matter of seconds. I guess my responses were not aligned to what the company was looking for. Code was unfamiliar for me so I think that's where I failed. They re-scheduled about 3 times 1 hour prior to the call. I provided timeframes which they ignored, I ended up re-scheduling other appointments to be able to attend.

      Interview questions [1]

      Question 1

      Up to 5 questions. Class functions, basic concepts.
      Answer question
      Positive experience
      Average interview

      Application

      I applied through university. The process took 1 day. I interviewed at ServiceNow (Hyderābād) in Nov 2023

      Interview

      Interview for Tech Support Engineer intern role. Stage 1: Technical test MCQ - 40 questions - 40 mins 4 section each 10 questions Section 1 : SQL based Section 2 : Javascript Section 3 : Linux/Unix fundamentals Section 4 : Servicenow Platform For Interview There were 3 rounds 2 technical 1 Hr round.

      Interview questions [1]

      Question 1

      Stage 2: Technical Interview 1 SQL - DDL, DML, and most questions related to Unix commands. To explain the commands. Then a few questions related to service now were also asked. What do you know about service now, and what are some advantages of using the ServiceNow platform? I was asked for a detailed description of my project that was mentioned in the resume. Lastly, a scenario-based question was asked when I have to deal with a troubled client. And how I would react in such a scenario. And what I would do then. Also asked regarding plans to give CAD and CSA certification.
      1 Answer
      1

      Tech Support Engineer Interview

      Jan 26, 2021
      Anonymous employee
      Orlando, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at ServiceNow (Orlando, FL) in Oct 2020

      Interview

      I went through the pre screening process which is held before any technical review. It went smooth. HR asked abot my educational background and wanted to know what all I know about the company.

      Interview questions [1]

      Question 1

      Tell me about yourself and ur eduactional background?
      1 Answer
      1