I applied through a recruiter. I interviewed at ServiceNow in Sep 2020
Interview
At first, I was really impressed with Servicenow and their recruiting process seemed impressive. I had a 1:1 interview during a school fair and was then invited to apply for the online recruiting event. I was accepted and went to the event.
At this 4 hour event, we heard about all that Servicenow does, what it's like working there, etc. We were then placed in groups with an employee listening and were told to answer the case question provided below. I excel in that type of environment so my group ended up choosing my idea and having me present it. I presented for my group to another employee who let us know that "Our idea was the best he's heard so far and is actually something we're already working on." At the end of the event, my impression was that it couldn't have gone better and I will surely hear back. That's where the communication came to a grinding halt.
I applied to two openings, one in operations and strategy and the other one I was recruited for described above. I never heard anything regarding the position I was recruited for and my emails to the recruiter went mostly unanswered. I did receive one email saying that they were loaded down with emails, trying to organize further interviews, etc. but I never heard back again. No application update, no rejection, no interview request, nothing. For the operations and strategy position, I was told "[they would] follow-up for an interview in December because they were busy finalizing offers for the spring term" but they never did.
After the virtual event, I thought "if this is the way they recruit then this is the company I want to be a part of." However, they are incredibly disorganized in their efforts and probably don't have enough employees to handle all of the recruiting they're doing right now. In the end, this whole process ended up being a giant waste of time for both them and myself.
Update: Reached out to the recruiter again after seeing an opening I was really interested in. She asked to meet but then never responded after I confirmed lol
Interview questions [1]
Question 1
It was a case study with a group. Something along the lines of, "Come up with a product for us and then deliver a presentation on it."