I applied online. I interviewed at ScribeAmerica (New York, NY)
Interview
The interview is taken on a recording where you can record multiple attempts. Questions were pretty straight forward. Dress professionally, make eye contact with the camera, talk clearly and you should be fine
I applied for a medical scribe position with ScribeAmerica and completed several steps in the hiring process, including an application, typing assessment, and a virtual interview.
The process is largely automated, with little to no opportunity to speak with a recruiter or ask questions before receiving an offer. After I received the offer, I learned that the role involved traveling between four different locations, which was not specified in the job description or application.
As someone new to scribing and relying on public transportation, this raised concerns about consistency and reliability. Managing multiple locations with different routes and commute times seems like it could be challenging, even for someone with prior experience.
I followed up via email to ask whether scheduling could be more consistent or primarily at one location, but I did not receive a response.
Given the time and effort required to complete the hiring process, the lack of communication at that stage was disappointing. The pay rate was also quite low for the Boston area, especially considering the expectation to travel between multiple sites.
Interview questions [1]
Question 1
How would this role help you reach your future career goals?
What would you do if you and a coworker switched shifts and at the last minute you realize you couldn't actually work the shift?
What would you do if the laptop you usually use for scribing was broken and it was time for your team was ready to start the first appointment of the day?
What experience do you have working in a medical or hospital setting?
Remote - submitting videos and answering written questions on a platform for the initial application submission. Then had a follow up phone call with a hiring team member, also followed up via text.
Interview questions [1]
Question 1
What procedure are you looking forward to observing?