I applied online. The process took 4 weeks. I interviewed at Santander (London, England) in Sep 2015
Interview
I had my interview. The telephone interview was good, similar questions were asked in one to one interview. I was startled to see that they had the same questions in competency interview as they had on the vacancy where there was some video to enable us to know what role to choose for. So that made the questions and the responses quite know if you go through their video. I was interviewed for Hayes branch and it was really good, all you need to be is witty while answering all questions. Overall a very good experience of an interview with them. But not to forget, it takes them months to recruit a person that is annoying.
Interview questions [1]
Question 1
Introduce yourself, where do you see yourself 5 years down the line, how did you treat an irate customer, etc. All basic questions and no rocket science.
Applied online via indeed and had a video interview within about a month after applying. Not a difficult process and questions were mainly behavioural questions centred around communication skills and problem solving in different situations
Interview questions [1]
Question 1
Questions about communication and dealing with difficult situations
I had a call from recruiter with some basic questions and then I did a digital interview with recorded answers followed by a call from recruitment offering me a role
Interview questions [1]
Question 1
Describe a time you have used great customer service
The process took 4 weeks. I interviewed at Santander
Interview
had an excellent experience! The service was prompt, the staff was friendly, and the quality exceeded my expectations. I would highly recommend this place to anyone looking for top-notch service.
Interview questions [1]
Question 1
Why do you want to work here
Tell us about the company
