I applied online. The process took 3 weeks. I interviewed at Santander (Bradford, Yorkshire and the Humber, England) in Mar 2019
Interview
easy, telephone interview asked a few questions about myself and experience dealing with customers. assessment day consisted of a role-play - given a script and you have several minutes before then having a fake phone call with a pretend customer, then given a series of easy GCSE like maths questions, finally a further interview
Interview questions [1]
Question 1
tell me about yourself, how do you work under pressure
Fairly easy over teams call and average interview questions
More behavioural and experience questions
Time you gave good customer service
Worked as a team etc
Asked a lot about me, salary expectations what im looking for in a job
Interview questions [1]
Question 1
About my current job, what i can bring to team, skills salary expectations