I applied online. The process took 3 weeks. I interviewed at Samsara (Toronto, ON) in May 2025
Interview
Samsara is very efficient and doesn’t waste anyones time on scheduling and following up with interviews. Their team is clearly considerate and even has auto emails asking for feedback on their interview process. Had 5 rounds for their midmarket (scaled) CSM role. Rounds are: phone screening, hiring manager call, call with multiple hiring managers, take home test and review of said test, and final round is with executive leadership.
Interview questions [1]
Question 1
What would your previous managers rate you out of 10 and why?
Multiple rounds
It would be weeks in between each one to so took forever, the pay was too low for requiring 6 rounds and a project
company seems to have this attitude that since they are a great place to work candidates should be willing to do multiple rounds of interviews for weeks at a time with no feedback
Interview questions [1]
Question 1
why customer success? how have you handled a difficult customer?
I applied through an employee referral. I interviewed at Samsara in Feb 2026
Interview
The director reached out to me directly on LinkedIn and urged me to apply. The interview process was clear. This consisted of a series of two individual interviews and then a mock presentation. All went well, or so I think, I never received any feedback. My negative experience comes from the fact that I never heard from a team member, even with a rejection notice, despite multiple follow-ups.
1
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