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      Samsara

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      Hardware Support Engineer Interview

      May 18, 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Samsara in Apr 2021

      Interview

      Recruiting manager Reached out on LinkedIn. 30 minute phone interview mostly around behavioral questions and resume. Take home test: Questions around CAN, UDS, J1939, GPS troubleshooting Virtual onsite with 5 * 30 minute sessions with different team members:

      Interview questions [1]

      Question 1

      Behavioral questions: describe and error in judgement, going above and beyond, customer success, conflict management, communication and failure to meet customer expectations, Using data to make a decision. Technical Questions: VG 34 working with the panic button: Triggers automatically falsely: why? Customer complains about certain model years trucks not working with VG34: how to handle the situation and troubleshoot and communicate? Questions around how test previous test automation, data processing was done and impact. Describe hand on skills used to address a customer issue in an ongoing investigation
      Answer question