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      Customer Success Team Manager Interview

      Oct 19, 2020
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Sage in Sep 2020

      Interview

      Recruiter reached out quickly for a screening interview 2 days after applying. After speaking with the recruiter and being screened for salary, I was scheduled for an interview with the hiring manager. After speaking with the hiring manager, I was scheduled to speak with a peer-type interview (similar position on a different team). I thought the 3rd interview went well too, but then I never heard back. It's been 4 weeks and my candidacy is still active in their system yet they've gone silent. I've already accepted another job elsewhere and it will be interesting to see if Sage ever responds.

      Interview questions [2]

      Question 1

      How do you define customer success?
      Answer question

      Question 2

      Tell me about a time when you had a difficult customer and how you handled the problem.
      Answer question
      2