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      SMSGlobal

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      Technical Support Interview

      Jul 18, 2023
      Anonymous interview candidate
      South Melbourne
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at SMSGlobal (South Melbourne) in Jul 2023

      Interview

      I had an interview for a sales support job at SMSGlobal and it was really great. I met with the Chief Operating Officer, and the whole vibe of the place seem to be buzzing. The office is in an excellent location, super easy to get to, and full of life. You can tell this isn't just a workspace, it feels more like a lively community. The manager was straight-up and honest, told me everything about the role, the team, and the company. This kind of openness made me feel more interested in the job. I was really pleased to hear that the company puts a lot of emphasis on helping its employees to develop their skills. From my chat with the manager and the team, I felt like the company culture was strong and their values matched up with mine. The whole vibe was welcoming and friendly, making it feel like a place where anyone could fit in. Excitement: Probably the best part of the interview was how passionate and excited everyone seemed to be. It was obvious that everyone, from the COO down to the employees I met, loved what they were doing. It created a really positive energy that made you want to be a part of it.

      Interview questions [1]

      Question 1

      In your opinion, what traits or skills are most important for success in a sales and support role? w do you stay motivated during tough times, especially when dealing with rejection or difficult customers? Can you tell me about a time when you had to explain a complex product or service to a customer? How did you ensure they understood?
      Answer question

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