The hiring process at Rootree takes an average of 11 days when considering 2 user submitted interviews across all job titles. Candidates applying for Customer Service Representative (CSR) had the quickest hiring process (on average 7 days), whereas Web Designer roles had the slowest hiring process (on average 14 days).
Application - Resume. Received a Phone screen two moths after application. Followed by an in-person interview with HR, the Sales Director, and a Senior Sales Rep. An offer was extended shortly after.
Interview questions [1]
Question 1
Are you comfortable with in office setting and admin work
I applied online. The process took 1 week. I interviewed at Rootree (Burlington, ON) in Oct 2025
Interview
The interview was held on Microsoft Teams. They asked a mix of behavioural and situational questions about handling customer relationships, supporting business growth, and using analytical skills. It’s helpful to connect your answers to the role and show that you understand the company’s values and goals.
Interview questions [1]
Question 1
1. Tell me about your self
2. What is your ideal position
3. Describe a time you have to provide a good customer service
I applied online. The process took 2 weeks. I interviewed at Rootree
Interview
There are 3 phases: the first part is complete a technical challenge. Then, they will gave you a video interveiw if you are required. Lastly, there is an in-person interview where you can visit their office and tour around.
Interview questions [1]
Question 1
If you are able to learn one skill in a day, what would it be?