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      ResultsCX

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      Related searches: ResultsCX reviews | ResultsCX jobs | ResultsCX salaries | ResultsCX benefits
      ResultsCX interviewsResultsCX Customer Service Representative - Remote interviewsResultsCX interview


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      Customer Service Representative - Remote Interview

      Sep 2, 2021
      Anonymous employee
      Mobile, AL

      Other Customer Service Representative - Remote interview reviews for ResultsCX

      Customer Service Representative - Remote Interview

      May 10, 2021
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at ResultsCX

      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at ResultsCX (Mobile, AL) in Sep 2021

      Interview

      I fill out an online application. Once it was received (same day) Resultscx sent an email to take a personality test and also do an internet speed test if your computer system is compatible and internet speeds (unless everything is provided) once you pass those steps you will receive an email the following day to call an number to set up an interview. When you call the number FOLLOW THE DIRECTIONS I call while driving and selected option 1. that I was An telemarketer/solicitor and the line went busy and had to use my home phone. Once I made The appointment ( I selected for following day) I had a phone interview. Was giving an offer accepted and was told I would Receive an email to accept the offer and pay rate then a following email to complete an online Background check . was giving an training date which last for 5 weeks that will be paid and that I would Need to come in for 1 day orientation and pick up my Equipment since it was provided SO IT WAS A 3 DAY PROCESS including interview THEN 2 weeks untill training

      Interview questions [11]

      Question 1

      Do you have any Call Center experience in the pass?
      1 Answer

      Question 2

      How many years of Call Center experience did you have?
      1 Answer

      Question 3

      How did you hear about our Company?
      1 Answer

      Question 4

      On an scale 1-10 how would you rate yourself in solving technology issue?
      1 Answer

      Question 5

      Tell me about a time where you had an issue with your system where you had to solve on your own
      1 Answer

      Question 6

      Who was your last employer?
      1 Answer

      Question 7

      What did you do while working for them?
      1 Answer

      Question 8

      Give me time when you had to use problem solving skills.
      1 Answer

      Question 9

      If your not able to resolve a customer issue what is the next step you would take?
      1 Answer

      Question 10

      What is your definition of an dependable person
      1 Answer

      Question 11

      What makes you an a dependable person?
      1 Answer
      3

      Interview

      Short phone interview going over the details of the job and making sure you have the setup to work from home. Very simple and straightforward so if all requirements are met its pretty much hired on the spot.

      Interview questions [1]

      Question 1

      Do you have access to high speed internet through ethernet cable?
      1 Answer