I applied online. I interviewed at ResultsCX (Lawrence, KS) in Jun 2014
Interview
I asked the interviewer if employees had to share headsets. She told me no but that she suggests that we carry them back and forth to work so they aren't picked up by mistake by someone else. The next day I received an email stating that employees have to buy the headset from the company for $65. This was not mentioned in the interview at all! I will not be working for this company. I expect the employer to provide the necessary equipment in order to do the job I was hired for.
1
Other Call Center Representative interview reviews for ResultsCX
Pretty long and thorough, met with a couple managers who each asked me different questions. The questions definitely were not easy and required me to really think about what the right thing to say was without taking too long to answer.
Interview questions [1]
Question 1
Describe a time at work where you went above and beyond for a customer
I applied online. The process took 2 weeks. I interviewed at ResultsCX (Ciudad de Mexico) in Sep 2022
Interview
Muy fácil por teams es en línea y te agendan muy rápido la entrevista dura unos 15 minutos y es de verdad muy sencilla. Primero mandas un whatsapp a recursos humanos y ellos te agendan
I applied online. The process took 2 days. I interviewed at ResultsCX (Jacksonville, NC) in Jun 2022
Interview
Interview process for was very easy. Interviewer was amazing and patient. I got the position within 2 days although it took longer for the first training session. Questions were easy and no experience is needed. Good luck.