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      Relias

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      Customer Success Manager Interview

      Jul 22, 2019
      Anonymous interview candidate
      Morrisville, NC
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 7 weeks. I interviewed at Relias (Morrisville, NC) in Jul 2019

      Interview

      7 Interviews, 3 assessments, a 5 hour on site, and then 10 days waiting for a final decision. I really enjoyed the team and was told everyone had great feedback on my candidacy. After waiting for a week, a weekend, and another week, the recruiter told me they were going a different direction. I wish there had been more transparency; the team is full of great people, but something about this just felt off.

      Interview questions [1]

      Question 1

      Make me a PB&J
      Answer question

      Other Customer Success Manager interview reviews for Relias

      Customer Success Manager Interview

      Apr 28, 2023
      Anonymous interview candidate
      Cary, NC
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Relias (Cary, NC) in Mar 2022

      Interview

      The interview process is extremely lengthy, I was told to expect a total of 5 interviews. After the first interview I was asked to complete two personality tests. I then was ghosted and never heard back from the company until months later. Very unprofessional.

      Interview questions [1]

      Question 1

      Asked me about my background.
      Answer question
      3

      Customer Success Manager Interview

      Mar 8, 2020
      Anonymous interview candidate
      No offer
      Negative experience

      Application

      I applied online. The process took 3 months. I interviewed at Relias in Nov 2019

      Interview

      I was very interested in joining the organization and pleasantly surprised with how quickly the process progressed. Within 2 weeks of applying, I was invited to complete an online aptitude assessment, which I did. Within one week I was contacted by HR and asked for my availability, around the recruiter’s PTO schedule. This was around the holidays, so I was happy to work around schedules. Then the recruiter ghosted - after they asked me for an interview. No phone call, no scheduling, no follow up email, no rejection. For all I know I’m still an active candidate. Not what I expected when they initiated outreach after showing a commitment to the organization by completing pre-assessments.
      1
      avatar
      Relias response
      6y
      Our apologies that this happened to you! We do work with our ATS provider to ensure our emails are not lost in SPAM, but it is completely possible that our emails were captured in your SPAM filter. If you’d like to contact us regarding status, we’d be happy to provide an update re: open positions and your application. Best of luck!

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