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      RealPage

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      Support Specialist Interview

      Feb 27, 2020
      Anonymous interview candidate
      Waco, TX

      Other Support Specialist interview reviews for RealPage

      Support Specialist Interview

      Dec 7, 2020
      Anonymous employee
      Waco, TX
      Accepted offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at RealPage (Waco, TX)

      Interview

      Was contacted by a recruiter and set up an on-site interview for SimpleBills, which is owned by RealPage. Told the manager in charge that I genuinely saw how happy people were at the company and told her my customer service experience. I understand that I wasn't chosen. What is aggravating, however, is the manager telling me they would get back to me within two weeks (which was a lie) and never hearing back from them until months later when I reapplied for the same position. Looking for a job is stressful enough without people in charge not keeping their word.

      Interview questions [1]

      Question 1

      How did you resolve a customer dispute?
      Answer question
      1
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at RealPage (Waco, TX) in Oct 2020

      Interview

      Excellent communication about their culture and mission as company. Very friendly people! Unique interview style with questions that promote unique answers that give them a good view into your personality and your work style

      Interview questions [1]

      Question 1

      Tell me about a situation when you had a difficult customer. How did you handle it?
      Answer question