I applied through a recruiter. The process took 3 weeks. I interviewed at Randstad US (Columbus, OH) in Sep 2019
Interview
Had over the phone interview with recruiter, then over the phone interview with the office manager. Was then moved along to an in person interview with the office manager, and area manager which were both conducted the same day. I was then contacted a few days later to set up another in person meet up with the office manager for coffee. I was then offered the position the day after the meet up for coffee
The interview process consisted of multiple stages. First, there was an initial screening interview where the recruiter asked general questions about my background, experience, and availability. This was mainly to see if I was a good fit for the role.
Interview questions [1]
Question 1
“One key question they asked me was how I handle a frustrated customer. They wanted to understand my communication skills and how I stay calm under pressure. I explained that I listen carefully, show empathy, and focus on finding a solution while keeping the conversation professional.
The job interview process was typical . They ask about you and the experience that you have and give you a job description of the job . Overall easy and simple . Hirring manager was nice and respectful
Interview questions [1]
Question 1
Tell me about yourself and why do you think you are a good fit for this role ?
Two interviews, one with the agent one with the client. These were both on video calls. Once was Google Meet, once was Zoom.
The agent sent an email with a guideline on the kind of questions to expect and it was very helpful.
Interview questions [1]
Question 1
Behavior Interview questions, "Tell me about a time when..."