I applied online. The process took 2 weeks. I interviewed at REI (Seattle, WA) in Feb 2020
Interview
Smooth, professional, and friendly. The first part was an assessment online including video recording and the 1:1 interview as well, were they asked about previous experience and also you get to meet part of the team that you will be working with
Interview questions [1]
Question 1
Give us an example itinerary that you would recommend a client
During the interview process the staff was Friendly there was a Standard zoom call interview. Once hired there is Group onboarding. Lots of information and in depth training. Training from the floor team was really helpful.
Interview questions [1]
Question 1
Tell me about a time that you handled a difficult customer
I applied online. I interviewed at REI (Virginia Beach, VA) in Feb 2025
Interview
Wow it was fantastic the person that I interviewed with was so understanding it was like I was talking to someone I knew for years. I can’t wait to go to orientation!!
It was a group interview with a bunch of other candidates, we watched videos and broke down into groups to discuss various topics and scenarios that may happen in a retail scenario
Interview questions [1]
Question 1
After watching a video, they had us break down into groups and discuss what we saw as they took notes
