I applied in-person. The process took 4 weeks. I interviewed at Publix (Lakeland, FL) in Jan 2015
Interview
I sat with one of the customer service managers and the store managers and they asked me about myself and where I'd like to go in life. They told me again and again how good of a compnay it was and they examined my past work history and asked if I would quit my job to work here I said yes.
Organized and flowed well. Interviewer answered all questions I had for them and more. It was timely and follow process was fast and efficient. Great experience overall went well. Second interview involved job offer.
Interview questions [1]
Question 1
What was a situation where you worked well in a team situation?
Easy process. Easy questions. Asked a lot about prior experiences and what i could bring to the table. Asked about schedule and availability as well all of which led to the personality questions.
Interview questions [1]
Question 1
Tell me when you turned around a negative situation.
First, you have to take an online assessment during the application and then you get scheduled for an in-person interview if they like your responses. The assessment was pretty lengthy and had a variety of customer service and situational questions, and the interview was pretty serious for the low level position I was taking.
Interview questions [1]
Question 1
They asked me hypotheticals about certain customer service scenarios and how I would respond to it.
