I applied online. I interviewed at Progressive Insurance (Tampa, FL) in Jan 2016
Interview
I applied online. I received an email from them based on mu resume and application that I did qualify. The next step was an online assesment which I passed based on my responses. The next step was a phone interview which consisted of aroma nd 8 questions which 4 of them were behavioral questions about specific experiences that you had with previous jobs and the other 4 were general questions.
Interview questions [1]
Question 1
Tell me a time when you received feedback from your supervisor? How you handle it?
Tell me about a change in your job?
Tell me about a time when you did something to help a customer because of a previous situation and you wanted to improve the service.
I applied online. The process took 1 week. I interviewed at Progressive Insurance (Riverview, FL) in Sep 2014
Interview
Applied online received an email the next day for an assessment I passed that then I did a phone interview the next day did well on that. Next was the face to face interview with two different hiring managers. I thought I did good they gave me lots of feedback and were very nice! After waiting a week I got a call from my recruiter that didn't get the job because my answers weren't complex enough??? Maybe because I have no call center experience but I applied because I've worked in the medical for five years. Oh well
Interview questions [1]
Question 1
When did you have an job related error where your supervisor had to get involved and what was the outcome?