I applied online. The process took 2 months. I interviewed at Progressive Insurance in May 2015
Interview
First I applied and a few days later I received an email I didn't meet their requirements. I did so I applied a couple weeks later when they put up a new posting for the same job. A few weeks later I received an email that I got to move on in the process and need to take an assessment. The assessment was your typical personality and scenario assessment. I hate these due to time requirements but was able to get it done in about 45 minutes. Waited 2 weeks to receive an email for a phone interview. They provided a schedule but the earliest was a week and a half later. The phone interview was with a robot sounding guy with Randstad. He sounded so robotic and automated that I actually asked if I was talking to a robot. He was real but very awkward. He asked about my resume and asked a few STAR related questions. He told me more about the process and to look for a background check. I received about 5 days later and was able to schedule an in person interview. That was another week later. The in-person was with 2 managers who were very friendly but asked more STAR questions and wrote your answers down. That went well and a week later I received an offer and accepted. In the end I got hired but they sure don't mind dragging the process out. Felt disrespectful to my time looking for other jobs and making commitments to those other positions.
Interview questions [1]
Question 1
Name a time you made a mistake and how you fixed it?
I interviewed at Progressive Insurance (Portland, OR)
Interview
3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.
Interview questions [1]
Question 1
Describe a time you had to discuss a difficult conversation with a customer
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.