I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Colorado Springs, CO) in Apr 2012
Interview
Standard behavioral questions, lots of questions about name a time when you responded to an irate customer, name a time you went above and beyond, etc., they are looking for specific examples of course. They also have a challenging online test and phone interview. They would like to know the problem, process for handling, and the outcome.
Interview questions [1]
Question 1
Name a time when you had to deal with a difficult co-worker, how did you respond and work together to accomplish your task?
I applied online. I interviewed at Progressive Insurance (Jacksonville, FL) in Nov 2021
Interview
Initial interview is a video interview. Answer questions via STAR format and you have one chance to record your answer to each question.
If you pass the initial interview process you will receive an email to complete an assessment.
If you pass the assessment you will have a live video interview.
Interview questions [1]
Question 1
Q: Explain a time where you received feedback that you did not agree with and how you addressed it.