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      Procede Software

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      Customer Engagement Specialist Interview

      Feb 7, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at Procede Software in Dec 2024

      Interview

      First two phone calls went great, smooth and very professional. Both promising. The final call was a virtual call with the CEO. He was not present when it started so I was speaking with the CCO at first, everything good, the CEO joined and his demeanor the entire time was basically that I was wasting his time, he questioned why I would apply if I didn't have the same passion for his company that he did, which I responded with the fact that I was not very passionate about my current company when I applied but have been very successful with multiple promotions. I was asked about the current position what I know, I answered with the information I learned in the two previous phone calls from members of their team. He talked down on me and to be honest, nothing about my conversation with him was professional on his end. He was ready to end the meeting early and he left me with the CCO to finish. If I were to get an offer, I would have declined, I wish I would have had the option to give feedback, but he was incredibly rude. I get you should be pushed in an interview to see how you can respond but this was a different level of unprofessionalism.

      Interview questions [1]

      Question 1

      I'm surprised you made it this far in the interview process, why would you apply if you don't know anything about the position or my company?
      1 Answer
      1
      avatar
      Procede Software response
      1y
      Thank you for taking the time to share your feedback. We sincerely appreciate the effort you put into the process. While we strive to ensure all candidates have a positive and respectful experience, we regret that your final conversation did not meet your expectations. At Procede Software, our interview process includes assessing preparedness, skills, and cultural fit, as we believe it’s important for mutual success. That said, we believe professionalism and respect are essential in every interaction, and we take your concerns seriously. Your feedback is important to us, and we will use it to continue improving our process. We truly appreciate the time you spent with our team and wish you success in your career endeavors. Thank you, Procede Software

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