I applied in-person. The process took 2 weeks. I interviewed at PointCare (Walnut Creek, CA) in Aug 2021
Interview
The HR team is very kind and easy to get a hold of. It was a long interview process but typical since they want the right people. One initial phone screen, then 4 in person, back to back interviews with a presentation at the end.
Interview questions [1]
Question 1
Q: Do you have experience in the customer success field?