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      Pet Care Associate Interview

      Nov 1, 2013
      Anonymous employee
      Warner Robins, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at PetSmart (Warner Robins, GA) in Oct 2013

      Interview

      Applied online on a Friday. Got a call for an interview the following Monday. Interview was set up for the upcoming Thursday. Interviewed with a manager (not sure if operations or general manager) for about 35 minutes. She had a clipboard and told me that she had questions that she was required to ask.The first question I was asked was why I wanted to work at PetSmart. Second question was if I owned any pets, what kind, how long, and if I had experience with animals other than the ones I have owned. All other questions were hypothetical retail-based questions, such as if you are dealing with an angry/difficult customer, how would you handle the situation? if a customer asks you a question you don't know the answer to, how would you handle the situation? if there is a policy that you don't agree with, how would you handle it? how would you explain something technical in an easily understandable way to a customer/associate? Etc Etc. It was a fairly straightforward interview. We talked about the dog that I had adopted from a local shelter that held it's adoption drives in that particular store, how I'm an animal science major and had extensive knowledge of animal behavior, animal anatomy and physiology, and illness prevention techniques. When she was done asking me questions, she brought in the second manager and she asked me to tell her a little about myself, etc. then she brought me out onto the floor where we did a roleplay exercise. She played a customer with a daughter that had a barbie themed room and wanted a fishtank to match. After that was over, they handed me the paperwork for a drug test and told me to go take it. Was worried about it, because one of my medications will give a positive. Told them this, and she thanked me for my candor. At no point, did she or the lab techs write down any medications I was on. Lab tech told me that if it came back positive, a medical review specialist would contact me to get my prescription info and they would verify it. This never happened. Drug test results came back on Tuesday of the next week, and the manager that called me said that everything came back good and wanted to know when I could come in to start my training, and what shirt size I wear.

      Interview questions [1]

      Question 1

      If there is a policy that I didn't agree with, how would I handle it?
      1 Answer
      4

      Other Pet Care Associate interview reviews for PetSmart

      Pet Care Associate Interview

      Feb 23, 2026
      Anonymous employee
      Las Vegas, NV
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at PetSmart (Las Vegas, NV)

      Interview

      very simple, one on one interview. asks basic questions! felt like talking to a friend instead of having a tense interview. got to know my manager in the process which was nice.

      Interview questions [1]

      Question 1

      What makes you a great fit?
      Answer question

      Pet Care Associate Interview

      Jan 16, 2025
      Anonymous employee
      Oakville, ON
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at PetSmart (Oakville, ON)

      Interview

      I applied online and had an interview with the assistant store leader. I was supposed to have another interview with the store leader but they called me with the job offer before that. The interview happened in the dog training room.

      Interview questions [7]

      Question 1

      What is your favourite animal?
      Answer question

      Question 2

      Why did you leave your last job?
      Answer question

      Question 3

      What do you expect from your manager?
      Answer question

      Question 4

      Are you scared of any animals?
      Answer question

      Question 5

      What do you know about PetSmart?
      Answer question

      Question 6

      Which days are you available to work?
      Answer question

      Question 7

      What do you know about the animals they sell?
      Answer question

      Pet Care Associate Interview

      Jun 14, 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at PetSmart

      Interview

      Pretty standard interview that you can expect from an hourly paying job. You may interview with as many as 2 managers depending on the job, and the interviews length is pretty standard.

      Interview questions [1]

      Question 1

      Do you have any pets or have had pets in the past?
      1 Answer

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