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      Customer Service Manager Interview

      Nov 22, 2019
      Anonymous employee
      The Villages, FL
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at PetSmart (The Villages, FL) in Oct 2018

      Interview

      Interviewed with 2 store managers, was asked basic customer service skill questions and scenerio's. I was called on the phoone and offered pay and then asked if i wanted the position.

      Interview questions [1]

      Question 1

      What would you do if you had an upset customer.
      Answer question