I applied online. The process took 2 weeks. I interviewed at Percepta (Mahwah, NJ) in Oct 2011
Interview
2 interviews, fast response from HR and friendly interview environment. Interviewed by Management and supervisors. Interviews about 1 hour in length. Easiest interview I have experienced but questions were directly related to customer experience and ability to handle stress.
Interview questions [1]
Question 1
Type for 5 min about difficult customer service experience and how you handeled it.
The process took 2 days. I interviewed at Percepta (Oakville, ON) in Dec 2024
Interview
Mainly behavioural questions with situational questions mixed in. Was under the impression interview went well.Completed interview and was told I would hear back within the week. 3 weeks past by and no response. Followed up on the status, and was completely ghosted.
I applied online. I interviewed at Percepta (Asheville, NC)
Interview
They ask about how you would handle escalated situation with angry customers, tell me about a time you had to de escalate a situation with an angry customer? Very easy process
Interview questions [1]
Question 1
tell me about a time you had to de escalate a situation with an angry customer?
I applied online. The process took 2 weeks. I interviewed at Percepta (Houston, TX) in Aug 2023
Interview
I applied and immediatly I received an assessement, then after the assument, like 4 days after I received a call for à screening then I went to the Final interview
