I applied through other source. The process took 2 months. I interviewed at Pearson (Dubai) in Jun 2018
Interview
I applied for the Account Manager position based in Dubai. I had 3 interviews at Pearson and each was terrific even the third interview was with the HR head-office to finalize everything, I was shocked no to hear again from them, even did not respond to me after I followed up. Funny how a recruiter called me for this position after my interviews and told him that they were supposed to recruit me and when I asked the HR about what is going on she said that they put the position on hold and if you now open linked in they still have the post and renew it every 1 month.
First, it was a one-on-one interview with HR on the phone, the next interview was with the hiring manager on Zoom. The last interview I made it to was with several team members via Zoom.
Interview questions [1]
Question 1
Pretty standard stuff: Why did you decide to apply for this position? Tell me something about yourself. Why did you decide to apply for this position? Why should we hire you? Tell me about a time when you had to turn a negative situation into a positive one.
It was good and quick ,on my request they did online recruitment .Interview went awesome but still I am waiting for the results .it will good if at least they can inform candidate about the results .
Interview questions [1]
Question 1
Best customer experience and how you will deal with company client.
I applied online. I interviewed at Pearson in Jan 2023
Interview
Phone screening, interview on teams or face to face, with a email or phone task.
Phone screening to see if you know where the office is, if the hours are suitable, if the hybrid model works for you.
Interview could be on teams or face to face.
Email or phone task is just a simple question to see how well you can write and email or respond to customer over the phone. Full training is provided once job is accepted. More about your ability and willingness to help.
Interview questions [1]
Question 1
General competency based questions were asked about customer service.
