I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex
Accepted offer
Positive experience
Easy interview
Application
I applied through a staffing agency. The process took 1 week. I interviewed at Paychex (Baton Rouge, LA) in Aug 2016
Interview
The interview was about 30 minutes and asked behavioral/situation questions. I was also asked about duties from previous positions on my resume. Afterwards, I shadowed a payroll specialist for about 30 minutes. I received a job offer the following day.
Interview questions [2]
Question 1
Think of a time you had an irate customer, how did you handle the situation?
Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.
Interview questions [1]
Question 1
Describe a time when you made a mistake and how you handled it
I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."
Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming
Interview questions [1]
Question 1
Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.