7y
First thank you for your candour and taking this time to write and publish this feedback. Being responsive and understanding when receiving feedback is core to who we are at PartnerStack. The best way to grow and improve it to listen and respond to feedback like yours.
I also want to say I agree with you. The interview process we used to have at PartnerStack took too long and did not put our best foot forward. The time it took from first contact to decision was far too long. We are all about creating connections and our interview process did not show that off.
The team identified the interview process was not good enough and we committed to improve it. I am happy to say we made major positive changes to the interview process in engineering. The new process intends to set us apart in the candidates eyes, allow us to hire at pace, minimize bias, puts diversity first and involves the team early and often. We now strive to ensure the candidate has a yes/no answer within 7 days for first contact. We don't have a lengthy code challenge anymore and at every step we focus on treating our candidates with extreme respect. We know the process is as much about the candidate assessing us as it is us assessing the candidate.
The PartnerStack hiring process is not perfect but it's way better now than what you experienced. We are a growing startup and we strive to exceed expectations in everything we do. We sometimes get it wrong and in your case it sounds like we did.