I applied online. The process took 3 days. I interviewed at Panera Bread (Arlington, TX) in Mar 2016
Interview
It took about threes days for the GM to get in contact with me, met with her, the market training manager, and the district manager, it was very very laid back, and she was the nicest woman I have ever met. It was relatively easy and lasted maybe about and hour or so.
Interview questions [1]
Question 1
What is the most important part of customer service to you?
Easy and straight forward questions, often directed towards conflict management and organizational skills. Nothing out of the ordinary or unexpected. Casual dress atmosphere and comfortable setting. Overall a very average and pleasant experience.
Interview questions [1]
Question 1
"How would you handle a situation where an unhappy customer , received the wrong order and showed obvious signs of anger and frustration?"
Quick and easy. Very forward questions. I got hired within two interviews and started the position within a week of the entire process. Very pleased with the process and would recommend to anyone looking for an entry level position to the service industry
I applied online. The process took 2 weeks. I interviewed at Panera Bread (Columbus, OH) in Aug 2023
Interview
The interview was fairly simply and relatively quick, Especially if you have service background. They ask about work ethic, availability, people skills and problem solving. Manager was nice and thorough on the day to day process.
Interview questions [1]
Question 1
Tell me about a problem that you worked to solve in a previous role?