The interview process was pretty straightforward but longer than it needed to be. I was referred by a friend of a friend. After not hearing from a recruiter for over a week the person who referred me messaged the recruiting team again to see what was up.
1. The phone screening was just an introduction to the company and some of the roles available with the recruiter. My referral actually was a Deployment Strategist, but I interviewed for the Site Reliability Operations Manager role (as listed above).
2. A few days later, I did a follow-up interview with the recruiter that was behavioral and focused on my experiences (e.g., how much do you interact with clients, tell me about your background, what kind of projects have you been on, what kind of person are you on a team, etc.).
I was going to move forward, but the recruiter was unsure of how I should proceed because I was referred to by a Deployment Strategist but also expressed interest in the Business Operations Development Analyst role. The recruiter did not know much about this role. Long story short, it took about 1.5 weeks (July 4 weekend might have had something to do with it) for me to get some better responses about that role beyond what was on the website.
3. After reviewing my resume further, the recruiting team wanted me to change gears entirely and interview for the Site Reliability Operations Manager role. Which was strange, but I went with it. I did yet another phone screening call, now with the recruiter for the SRO team. It was a mash-up of the first two.
4. A few days later, I finally did my first interview with a non-recruiting person. I interviewed with a member of the SRO team in the role I was applying for -- he had been on the job for just about a year. Questions revolved mostly around how much time do you spend working with clients, how would you bring yourself up to speed as a non-technical person working with engineers, what would you do in this situation, what do you know about this role and what we do, etc. It was slightly more in depth but straightforward and informational at the same time.
Two business days later, I receive an e-mail from another recruiter saying they would like me to come on site to meet the team and do a final round interview. For whatever reason, the soonest availability was 1.5 weeks later. I didn't question it and just scheduled the interview for that day.
5. This is where the already long, drawn out recruiting process of calls and redirection went furthest south. I came on site and met the recruiter who then immediately escorted me to a conference room where I would be doing the interviews. I was told earlier that part of my interview would be with the SRO team in person, and I would also be doing some calls with Palantir employees in Palo Alto. This was not the case. It was just three back-to-back video 30 minute calls by myself in a conference room. I didn't know who I was interviewing with or where they were in the organization.
There wasn't a lot of structure to the interviews -- just some "name a time you did this, how do you interact with difficult clients, in terms of project management would you be comfortable moving from a waterfall to agile approach, what are your weaknesses, what are your strengths, why are you leaving your current job, etc." standard questions that I thought I had aced in my other calls. The interviewers, who were already hard to actually interact with since they were video calls, were typing or on their phones part of the time. All of them. They seemed distracted and aloof. I'd be giving an answer, and they'd be looking down doing something else. My third and final interview was with someone who seemed more senior. He asked me two, maybe three, mundane questions before he asked "do you have any questions for me". That one was barely a 15 minute call.
I found it strange that I could go through a recruiting process of six weeks and end up meeting only one person for five minutes. The recruiter. During my tour of the office, I saw dozens upon dozens of people out and about -- odd that I wasn't able to interview with a single person on the SRO team (or anyone, for that matter) in Washington, DC. I was escorted out after the interviews and received a "Palantir goody bag" upon leaving. It seemed almost patronizing.
I heard back the following evening that they decided to "move forward with other candidates that better fit the team's needs", which is code for "we didn't want you" in that short of a turnaround (unless, of course, they actually did interview more people the next day). I thanked the recruiter for all the help throughout the process and asked if there was any feedback or pointers / room for improvement that the team would like to share. In past interviews, the recruiter would typically let me know why I didn't get it or what happened. This time, I didn't get a response.
Overall, lengthy and negative. Just like this review.