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      Analista De Atendimento Ao Cliente Interview

      Mar 30, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Nubank in Mar 2026

      Interview

      Candidatei-me pelo Banco de Talentos e, em menos de um mês, recebi um teste de raciocínio lógico, português e perfil comportamental. Cerca de uma semana depois, fui convidada para uma dinâmica de grupo. A dinâmica contou com aproximadamente 20 participantes e alguns supervisores da área. Foi uma troca muito leve, acolhedora e bem conduzida. No mesmo dia, recebi o retorno positivo e avancei para a etapa individual, que aconteceu ainda naquela semana. Poucos dias depois, veio a tão esperada oferta de emprego. Resumo: eu não acreditava muito em banco de talentos, mas o Nubank me mostrou que realmente funciona. O processo foi claro, rápido e leve, com uma experiência muito positiva do início ao fim.

      Interview questions [1]

      Question 1

      Foram muitas perguntas situacionais como, por exemplo: o que você faria se atendesse um cliente que sofreu um golpe.
      Answer question
      1

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