I applied online. I interviewed at Newcastle Building Society (Newcastle upon Tyne, England) in Jan 2026
Interview
straight forward questions you would expect for a CS role. simple competency questions based around their behaviours. how do you approach feedback, how are you a team player, what is your biggest achievement
Interview questions [1]
Question 1
give an example of a time you gave great customer service
I applied online. I interviewed at Newcastle Building Society (Newcastle upon Tyne, England)
Interview
Easy, quick. 2 stage process, one brief call and then a video interview with two employees who were very friendly. General customer service questions answered in STAR method. Simple and commonsense type questions. 'Tell us about a time...' etc.
I interviewed at Newcastle Building Society (Newcastle upon Tyne, England)
Interview
The interview was very easy with proper preparation, and the interviewers were lovely and welcoming. I was nervous for nothing, especially since it was conducted online, which made it more comfortable and less stressful.
