Navient interview questions
Updated Oct 8, 2025Difficulty
Easy
Experience
Mostly positive
How others got an interview
- 8%RecruiterRecruiter
- 5%Employee referralEmployee referral
- 5%In personIn person
Interview search
77 interviews
Navient interviews FAQs
- Glassdoor users rated their interview experience at Navient as 50% positive with a difficulty rating score of 2.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Collections Specialist and Sharepoint Administrative rated their interviews as the hardest, whereas interviews for Collections Specialist and Sharepoint Administrative roles were rated as the easiest.
- The hiring process at Navient takes an average of 17 days when considering 2 user submitted interviews across all job titles. Candidates applying for Collections Specialist had the quickest hiring process (on average 10 days), whereas Sharepoint Administrative roles had the slowest hiring process (on average 24 days).
- Common stages of the interview process at Navient according to 2 Glassdoor interviews include:
Background check: 17%
Personality test: 17%
Drug test: 17%
Skills test: 17%
IQ intelligence test: 8%
Phone interview: 8%
Group panel interview: 8%
One on one interview: 8%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(122) ;
- Customer Service Representative (CSR)(28) ;
- Collector(23) ;
- Collections Specialist(21) ;
- Customer Care Specialist(17) ;
- Customer Resolution Specialist(13) ;
- Loan Servicing Specialist(13) ;
- Supervisor(12) ;
- Covid-19 Contact Tracer(11) ;
- Debt Collector(11) ;
- Collector I(10) ;
- Bilingual Customer Service Representative(9) ;
- Call Center Representative(9) ;
- Manager(9) ;
- Team Lead(9) .
