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      Natera

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      Billing Manager Interview

      Aug 23, 2024
      Anonymous interview candidate
      Austin, TX

      Other Billing Manager interview reviews for Natera

      Billing Manager Interview

      May 13, 2024
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Natera (Austin, TX) in Jul 2024

      Interview

      The full interview process included red flags from start to finish. The first stage was an online google doc assessment, and while I understand needing to vet potential employees for certain skill sets, particularly in a remote environment, the amount of work asked in this stage was excessive and bordering on condescending, particularly for high-level management roles in consideration of the resume and experience an applicant should have to make it to this stage in the first place. After passing the assessment, the process to schedule an interview flowed smoothly, and I was actually impressed that the company requested my pronouns and a recording of my name ahead of the interview to “ensure they got it right”…that is, until the interview itself, which was by far the biggest red flag of the process. My interviewer had no idea what my name or background was upon arrival to the interview, was clearly in a rush to get to their next meeting they shared they’d been double-booked in, and spent most of our meeting time venting to me about ongoing issues on the job, including that the company’s previous billing outsourcing attempts had failed, so the department itself is scrambling to internally rebuild to meet expectations. The interviewer actually said “I’m just trying to figure out how to do stuff” and described an extremely disorganized, yet micromanaged culture of erratic meetings and expectations with executives. This unfortunately checked out with several other reviews I saw discussing that the company had fallen from grace and seems to be improperly led. Why did I continue the process if the environment seemed so toxic? To be honest, the salary posted was high, and I know things aren’t always as they seem, so I wanted to see it through and give it a chance, but after the interview meeting itself, now I know the high salary is likely offered because of what you’re likely walking into in return.

      Interview questions [1]

      Question 1

      How do you develop SOPs?
      Answer question

      Application

      I applied online. The process took 3 days. I interviewed at Natera in Apr 2023

      Interview

      Quick interview with in-depth assessments regarding billing and Excel functions. The assessment assignments required critical thinking skills and advanced knowledge of Excel functions. The assessments took much longer than the actual interview. The interview was conducted via video conferencing.

      Interview questions [1]

      Question 1

      What is your experience with excel reporting functions?
      Answer question