I applied through an employee referral. The process took 4 weeks. I interviewed at NTT DATA (Fayetteville, NC) in Sep 2014
Interview
It was very simple! They asked questions about my knowledge of Active Directory and Administrative Support using wins. Other than that, everything else was pretty much related to handling customers and the ability to assists customers with technical support in a professional and timely matter.
Interview questions [1]
Question 1
What would you do if you had to assist a customer who was not very happy and chose to use unprofessional language towards you during your time of assisting them with what they need?