I applied online. The process took 1 day. I interviewed at NRG Energy (Philadelphia, PA)
Interview
A recruiter places you in touch with the managerial staff for a phone interview. Then you get the invite for the face to face meeting. The office is very 'boiler room' like. It reminds me of a fly by night marketing company.
You are then put in the interview box. it's very unaccommodating, uncomfortable and downright unprofessional. Expect the interview to last three to four hours. You will encounter extremely unprofessional, baby boomer type women who are used to make a judgement on your personality and likeability. They ask the same questions used in all business interviews, ID your strength's weaknesses, goals, challenges you completed, etc.
Interview questions [1]
Question 1
"What makes you think you would be a good fit for the role" WTF ??? Do they research your actual history prior to the interview? Why would that even be a question if they've reviewed your qualifications and brought you in for the entire day.
I applied in-person. The process took 2 weeks. I interviewed at NRG Energy (Charlotte, NC) in Jan 2022
Interview
I was interviewed by 2 upper level managers, standard customer service interview questions as well as roll play request for 2 service calls. I was given an tour of the facilities and ended interview with them letting me know that their company has an extensive hiring process and that it would take up to 6 weeks to actually be hired on.
Interview questions [1]
Question 1
Give me an example of a time that you were able to overcome a call with an angry customer.
I applied online. The process took 3 weeks. I interviewed at NRG Energy
Interview
Interviewed through agency, if the agency approves you will then meet with the hiring manager. NRG is located downtown so the traffic is horrible leave an hour before time. Employees are not welcoming when you are new.
