I applied online. The process took 2 weeks. I interviewed at NHS 111 Contact Centre in Feb 2023
Interview
Over Teams it was a panel of 2. Felt like I was getting laughed at by the interviewer the whole time. It was 3 out of 4 weekends working so wasnt for me anyway. They were late to the interview
Interview questions [1]
Question 1
Asked what I knew about the ambulance service, gave me a scenario about a child vomiting etc and what i would do. 2 competency questions about teamwork and how you contributed. Why do you want to work for nhs 111.
I applied online. The process took 1 week. I interviewed at NHS 111 Contact Centre (Bristol, England) in Aug 2021
Interview
Telephone interview first with someone from their HR dept. Once accepted, I was invited to an open evening to view the office, meet the managers, quick F2F interview with Geography and anatomy tests
I applied online. The process took 4 weeks. I interviewed at NHS 111 Contact Centre (London, England) in Jan 2020
Interview
Competency based questions based on a set of key skills around customer interaction, system skills, typing and listening skills. The ability to be able to navigate a PC, use telephony equipment and be able to probe to get the right answers from a caller
Interview questions [1]
Question 1
Competency based questions are asked based on people interaction
