I applied online. The process took 1 week. I interviewed at NEXT in Sep 2016
Interview
Online Application, Online Tests, Phone Interview which involved a few basic questions and then an assessment in store for about an hour and a half where you just help customers, tidy up and work on fitting rooms until the manager has seen enough to make a decision. They then told me then and there whether I'd got the job.
Interview questions [1]
Question 1
What do you think is the most important thing for good customer service?
They will show you the store and give you tasks on how to help customers, displaying competencies in customer service, this depends on deparments because if you work in another department, they will make you tag or fold clothes.
Applied online, did an online assessment, then a video interview. After that they made me come into the store and put an outfit together (for a wedding guest I believe) in 30 minutes. You pick out the outfit, jewellery, makeup, shoes, other accessories etc.
Easy interview on the phone then in store trial where i had to help customers and tidy the shop floor. The process was quick and easy and I was offered the job on the spot
