I applied online. The process took 2 weeks. I interviewed at NEXT (Glasgow, Scotland) in Sep 2015
Interview
After applying to a couple of positions online I subsequently got a phonetical a couple of days later from Next asking for a couple of answers to questions such as do I have the right to work in the UK, any holidays booked, why did you apply to Next, what are you passionate about....
I then got told I had an interview at the store and I later received an email with all the details. At the store interview I was individually shown about the store and had to talk to some customers. After this the employment manager asked me a few more competency based questions and the hours I would be available to work. He then said I had the job and handed me a £10 note and £10 Next voucher!
Think they were desperate for staff (was xmas time) as I thought I was awful haha!
Interview questions [1]
Question 1
Q: Why Next?
Q: What are you passionate about?
Q: What is great customer service to you?
Q: Name a time you got through a difficult situation (work based)?
I applied through other source. I interviewed at NEXT (Glasgow, Scotland) in May 2026
Interview
Video Interview (JUST COMPLETED - NO OFFER YET): Very short and relaxed, only lasted about 10-15 mins. Felt very at ease with the Manager/Interviewer - lovely, warm and chatty. Went through tick list questions first (Right to Work, Age etc). Asked very basic and easy questions to answer for those who have work experience, especially within retail. After questions, details about steps going forward were given to me in a very well explained manner :)
Tips:
Get on that call at LEAST 5 mins early!! This proves to them that you are punctual and on-time.
When they ask if you have a question, ASK THEM ONE!! this shows that you are interested in the job which makes you stand out.
Interview questions [1]
Question 1
Tell me a bit about yourself.
What work experience do you have?
Tell me about a time you went the extra mile when helping a customer out.
What is your favourite aspect of working in retail?
Professional yet warm and calm. Manager was nice and wanted to get to know me as a person. Sounds like it would be a lovely job and location to work at.
I had a really positive experience with the interview process at Next. The interviewer was friendly and welcoming, asked clear questions about customer service and teamwork, and made me feel comfortable throughout.