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      Monzo Bank

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      Monzo Bank interviewsMonzo Bank Director, Product Management interviewsMonzo Bank interview


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      Director, Product Management Interview

      Apr 23, 2019
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Monzo Bank (London, England) in Apr 2019

      Interview

      The process consisted of a call with recruiter, a call with product director, a take home task and a two hour on site. This took a total of six weeks, which I would have preferred to have been faster as it hangs over you a little. Recruiter and then product interview calls were friendly - standard questions into background and a few hypothetical scenarios. The take home task consisted of two questions, one on roadmap prioritisation and a second on business cases with regard to lending. Having passed and commended on clarity I was invited in for an onsite back-to-back product design interview and a leadership and EQ interview. Product design interview task was to recommend one of three approaches entering a new market, and sketch out what an MVP might be. I adopted the CIRCLES approach to this design question, focussing on fundamental human goal, customer segmentation, customer journey and pain points / underserved needs before considering solution. The interview panel (Eng, UX, PM) were baffled by all this and seemed to be waiting to see some wireframes. I then evaluated the three options and built a case for an MVP that targeted unmet needs for target segment, while balancing solution effort with the need to add brand value through guidance and transparency in the product. From the blank faces, this entirely went over the heads of the team I think. I would recommend spending less time on the rationale and context and more on the solution as, from the feedback I received, the team are more interested in the output of what to build rather than why and how it was arrived at. Not my idea of product management so probably best I didn't get an offer. On the leadership / emotional intelligence interview expect questions on team support and give specific examples of how you have supported high performing and under performing team members. This was fine but the feedback was that I failed because 1) I asked for the question to be repeated once when I lost my thread, and 2) that I could only give two examples of sunsetting products and so was deemed to have little experience of consumer facing products. A cursory glance at CV shows 10yrs+ so this felt somewhat unfair. Pretty thin grounds but perhaps it was more they just didn't take to me. Conclusion - never mind about competency, be liked!

      Interview questions [3]

      Question 1

      Have you ever sun-setted a product?
      Answer question

      Question 2

      When have you failed?
      Answer question

      Question 3

      How do you manage under-performing team members
      Answer question
      3

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